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Security Systems in Des Moines
December 17, 2021

What Are The Next Steps After Your Home Security Alarms Go Off In Des Moines?

An alarm system is intended to safeguard your family. But what actually transpires if your home security alarms go off in Des Moines? What are the right steps to take to be certain you and your family are safe?

Your first priority is to avoid panicking. You should understand that your around-the-clock monitoring specialists have you covered. Then proceed with the recommended actions to be fully equipped to handle any urgent situation.

Our 24-Hour Specialists Help You Stay Safe

A 24-hour monitoring agent is alerted in an instant as soon as your Des Moines home security alarms go off. When a monitoring professional is alerted, they will call you n a hurry to figure out what triggered the alarm. Your alarm may go off for several different reasons, including:

  • Criminal activity

  • Smoke

  • Flood

  • Accidentally setting off alarm

In situations when a device was set off by accident—like forgetting that your entry-point sensors are armed when you unlock a door— an agent will call to figure out if help is needed. Give them your proper code, and they can deactivate the alarm.

In the event there is a legitimate crisis, your representative will summon your local emergency services, including police, fire, and EMS, to your home. They also have the ability to function as the point of contact when nobody is home. Your monitoring team can also let first responders know which component was tripped, giving them a forewarning for what might be a life-threatening situation. The monitoring expert will stay on the line with you to assist in keeping you calm and let you know what the next steps should be.

Steps to Take if Your Alarm Goes Off In Des Moines

Being awoken in the middle of the night to your alarm going off can be understandably frightening—especially if you have no idea why it’s happening. The most important thing you should do is keep yourself in control and proceed with the following:

  • First, find a safe location. Collect all members of your family including pets as quickly as possible and get into a secure room in the house or depart the home if needed. It's typical to have an urge to feel like you need to deal with the problem on your own, but this can be incredibly dangerous. Instead, concentrate on keeping you and your loved ones secure and let the trained personnel deal with the problem.

  • Secondly, utilize your smartphone’s convenient security app to remain connected with your monitoring team. They'll notify emergency professionals who will be on their way to your property in a matter of moments.

  • Third, keep in constant communication with your monitoring agent and emergency responders. You can get patched through, so representatives of each team are sharing information. Or, if you’re not able to get a direct call to your emergency providers, get notifications via text. Even if your dealing with a false alarm, it's smart to thoroughly communicate with everyone involved so you will be ready should a real emergency occur.

Defend Against All Types of Emergencies in Des Moines with Secure24 Alarm Systems

From fires to break-ins, Secure24 Alarm Systems ensures your loved ones and property are well defended. With 24/7 monitoring, smart locking systems, and safety alarms, your property will remain the safe haven it's supposed to be. Customize your ideal home security solution by completing the form on this page or reach out to (515) 212-6493 to speak with a member of our team.